Payment Information

* Payment is expected before, during or at delivery. We accept cash, checks, money orders, Venmo, Zelle, Visa* and MasterCard*
* A 6% service fee will be added for credit card charges. 

* A $50 fee will be charged for a return check fee, plus all bank or collection fees

Extra fees that you could be charged for:

• Any veterinary care needed while en-route, including Health Paperwork needed along the route
• A change to the original bill of lading for pick-up / drop off location
• Horses that take more than 30 minutes to load
• Any delay in loading / unloading, due to the contact person not being available or paperwork not being ready
• Special dietary needs / meds during transportation
• Layover fees
• Damage to truck, trailer (interior or exterior) done by your horse or your property
• Roads, driveways or property that were difficult to access that were not previously discussed with the office
• Additional tack, feed, hay to be shipped, that was not listed on the original bill of lading (cost will depend on the quantity and size of the items and will be the driver’s decision to ship the additional items if space permits). Feel free to contact our office about a tack quote. Our rig is usually full, so please inquire ahead of time about tack and additional items.
• Cancellation Policy:  2 weeks prior to time of shipment = 25% charge, 48 hrs. ahead of scheduled departure = 50% charge, 24 hours ahead = 75% charge, Day of 100% charge
• CANCELLATION POLICY IS AS STATED, UNLESS PREVIOUS ARRANGEMENTS HAVE BEEN MADE WITH THE OFFICE.

All shipments are quoted through our main office. Prices are determined by the stall size the customer selects (single, stall and a half or a box stall), gender of the horse, pick-up and drop off locations, the number of horses on the route and current fuel prices.

Please feel free to contact our office by phone at: 248-420-2625 or via email at: classacthorsetransport@yahoo.com for more information or questions about your transport.